Need Fax 2 Email ?

How do I sign up for fax 2 email?
Follow this link, Register for fax 2 email.

 

Once I have registered, how long before my fax 2 email account is active?
On registration you will receive an activation link to activate your fax 2 email account. Once you have activated your account everything will be live in about 2 hours.

 

Can I forward faxes I have received to one or more contacts?
Yes - You can forward the fax as an attachment to any number of contacts.

 

Is any software needed to run the fax 2 email application?
No software is required. You will receive the fax as an TIFF or PDF attachment in your email inbox.

 

Does my computer have to be turned on to receive faxes?
No, as with standard emails, your incoming faxes are stored on your Internet Service Providers server until you have downloaded your email.

 

Is there a limit to the amount of faxes I can receive?
An unlimited number of faxes can be received on any of your 086 Fax 2 Email numbers at no extra cost.

 

The faxes I receive are typically 10 long. How large will the file be?
10 full pages = 600kb (60Kb per page)

 

Can I receive 2 or more faxes from different sources simultaneously?
Yes - the system has been setup to deal with multiple entries for one 086 number.

 

Can my number receive calls from anywhere ?
No for 086 numbers. Calls can only be received from South African telecommunications networks. NO INTERNATIONAL CALLS. If you decide to purchase a LOCALFAX subscription you can receive calls from anywhere.

 

If I register, am I bound by any type of contract?
No, there are no contracts involved.

 

My email account sees the TIFF document as spam?
Just set your email account to allow the TIFF document.

 

What happens if my email address changes - do I lose my fax number?
No you don't lose it, just send us a fax and we will reregister it on the new email for free.

 

Each time I dial my allocated number I get a message that says the number does not exist ?
These numbers can only be dialled from a Telkom line. If you try and dial it from a cellular phone then some of the cellular networks will report such a message or give an engaged tone. Some company PABX systems will also block access to these numbers, as they would calls to cellular networks.

 

How many times must I use my 086 fax 2 email number to ensure it stays active?
You must receive a fax at least once every month to ensure your account stays active.